ticket office

COVID-19 Protocol & info

COVID-19 Officer:

Cameron Dabbs


NHS Trace & Track:

Inline with the government guidelines and legislations, for anyone who enters The Avenue Stadium it is mandatory by the government to have the following items completed:

1. Download the new NHS COVID-19 app
2. Scan the new QR code provided by the NHS for our specific venue

If you do not have a smart phone, the person who is organising the event must take your details.

Details on the app or in paper form will be kept for 21 days and then destroyed after. For any stadium hirers, it is the person who has hired the pitch to complete this as part of our operational plan.

If you have any questions please email clubdevelopment@dorchestertownfc.co.uk or click the following link for more information: www.gov.uk/guidance/nhs-test-and-trace-how-it-works.

For any stadium hirers, please share this information with all parents, players, coaches etc.

We hope you understand during these difficult times and please follow the government’s rules to allow our club to continue to operate within the law.

Entering the Stadium:

Parking will be available as normal with a £2 charge at the rear of the stadium. Please pay with exact cash and drop the cash into the stewards bucket.

Entering The Avenue:

We ask that all supporters, where possible, buy tickets online in advance.

For those unable to do so, pay on the gate is available with contactless or exact cash - please use the Railway side Terraces. Season Ticket Holders and online prepaid ticket holders can enter through the "Bovril Stand/Shed Turnstile" adjacent to the main stand or Railway side Terraces - should turnstiles not be open for any reason please follow guidance from our stewards.

On advice from the Safety Advisory Group, small bags will be permitted only. There is no storage spaces for large bags so please leave them at home or in the car.

Turnstiles will open no earlier than an hour before kick off.

Any tickets enquires/disputes will need to go to the ticket office.

The Magpies Suite and Snack bar:

The Magpies Suite is currently not open.

Snack Bar:

Hot food, confectionary, hot and cold drinks will be served in the snack bar in the corner of the ground which will be open. Please try to avoid peak times over the course of the game when ordering refreshments.

Payment will be exact cash or contactless.

Social distancing:

Due to recent changes in COVID-19 guidance, we are having to implement some additional measures to ensure the safety of all spectators at The Avenue Stadium.

We would ask all supporters to please follow the guidance in particular on social distancing to make sure that our club continues to operate within the law and supporters are allowed to attend matches.

Click to DOWNLOAD our Covid-19 Risk Assessment